Ikano Bank – Head of Development B2C

Together we create solutions that simplify life for the many people. At Ikano Bank, we thrive on values and collaboration. Join us in making a difference.

At Ikano Bank, our core values – common sense and simplicity, working together, and daring to be different – guide us in all that we do. We believe in operating on fair terms, whether it’s for our clients, our customers, or ourselves. Founded by Ingvar Kamprad, with an entrepreneurial spirit and IKEA heritage, we are entrepreneurial bank with big ambitions.

This position can be based either in Malmö or Stockholm.

Your role & responsibilities as Head of Development B2C

• The Head of B2C Development ensures the effective planning, management and execution of the Development B2C Team within the Commercial B2C function.
• Set and drive the strategic direction for Commercial B2C, ensuring alignment with Ikano Bank’s overall strategic objectives.
• Inspire, lead, and develop high-performing teams, fostering a culture of collaboration, accountability, and continuous growth to drive business success.
• Responsible for, evaluating, conceptualising and optimising customer value propositions across the B2C business and help shape the future strategic choices for B2C.
• The responsibilities include project management capabilities to lead and support in cross market- and department initiatives including the work to set bank-wide processes and ways-of-working as well as drive other organizational development initiatives.
• Responsible for market- & competitor insights
• Provide overall support to the Chief Commercial B2C Officer and ensures structure of the Commercial B2C function, including management of committees & forum, overall governance and support with documentation for Commercial B2C management team, Board of Directors and other bank committees with material
• Responsibilities also include securing and coordinating an accurate and efficient handling of governance, risk and compliance related tasks and to ensure regulatory readiness.
• Provide overall support to the Chief Commercial B2C Officer to ensure the structure of the Commercial B2C function, including management of committees & forum, overall governance and support with documentation for Commercial B2C management team, Board of Directors and other bank committees with material.

What skills will you bring?

• Analytical, curious, strategic and well-structured with a result-driven attitude
• Passion for working in a transformative and developing organisation.
• Work to tight deadlines without losing track of long-term goals and priorities.
• Ability to conceptualise strategies and preparing material to various senior stakeholders
• Strength in working with senior management teams and senior stakeholder management.
• Strong & proven leadership and collaboration skills with the ability to work across multiple markets.
• Ability to define direction and recommendations in an effective, structured and timely manner.
• Highly collaborative and able to work together with Stakeholders from all parts of the business to achieve results that will impact the profitability of the Commercial B2C team in a positive way.

What experience will you bring?

• +10 years of relevant experience from the financial sector
• Extensive people management and senior leadership experience
• Strong strategic and tactical planning from business case development
• Strong track record in commercial business development of a bank
• Experience of project/program management in the financial sector
• Experience working across functions and markets to align analysis with commercial priorities.
• Proven experience of Governance, Risk and Compliance related to the financial sector.
• Experience of Management Consulting is an advantage.

Join us now – together we will find a better way

In this recruitment process, Ikano is partnering with Academic Search. For more information, please contact Senior Recruitment Consultant Petra Alwén, petra.alwen@academicsearch.se or Senior Researcher Lukas Grönroos, lukas.gronroos@academicsearch.se.

All information is handled confidentially in accordance with Academic Search Integrity Policy and GDPR regulations. Applications must be submitted through our application system to be processed.

We look forward to receiving your application as soon as possible.

About us

Ikano Bank creates possibilities for better living by offering simple, fair, and affordable services,

enabling a healthy economy for the many people and businesses. Its offer includes savings and

loan products for consumers, sales support services for retailers, and leasing and factoring solutions for businesses. Ikano Bank operates in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria, and is a part of Ingka Group. Ikano Bank’s head office is located in Malmö, Sweden and the company is registered in Älmhult, Sweden where the business was once founded.