Samsung – Master Trainer

Purpose of the role:

Together with PM develop and create relevant educations. To provide, through training and education, the local power trainer in DK/NO/FI, and in Sweden the internal staff with the right knowledge of Samsung products and their benefits.

Job scope and key deliverables:

• Create Nordic training material and educations with end user benefits in focus
• Ensure local power trainers knowledge of Samsung products and its benefits
• Make internal staff understand the benefits of Samsung products and their USP
• Create training material for the customer program Fast Track.
• Create and localize training materials

Role Tasks:

• Together with PM, create training material and plan for f2f and online executions thru out all Nordic countries
• Follow up on Nordic education progress and reporting to appropriate stake holder(s)
• Educate local Power trainers
• Educate Field Force in the specifications and benefits of Samsung products
• Educate KAM in the specifications and benefits of Samsung products
• Educate Samsung Support in the specifications and benefits of Samsung products
• Communicate our strongest USP´s on key products
• Joint store visits with RS to understand the floor sales men needs
• Joint educations with RS to collect feedback on the trainings from floor sales men
• Localize training materials to fit the local market
• Educate in Samsung history and create Samsung pride

What makes this role interesting for a candidate?

By giving a better understanding and raising awareness about Samsung’s products to increase sales in stores. Motivate and run a good training structure with consistency throughout the year. Know competition to further enhance Samsung’s unique selling points.

Main competence:

• Leading & Deciding. Takes control and exercises leadership. Initiates action, gives direction.
• Interacting and Presenting. Communicates and networks effectively. Successfully persuades and influences others. Relates to others in a confident and relaxed manner.
• Organizing and Executing. Plans ahead and works in a systematic and organized way. Follows directions and procedures. Focuses on customer satisfaction and delivers a quality service or product to the agreed standards.

Most relevant qualifications, education and training:

• A good understanding of digital as a communication and sales channel
• Structured and administrative “doer”.
• Driven and self-driven with an eye for quality
• MS office knowledge
• Creative and flexible

Most relevant previous work experience:

• Experience from the industry in training, marketing, communication roles or similar I preferred.

Required language skills:

• Fluency in English & other Nordic Language

How to apply:

In this recruitment process, Samsung is working with Academic Search. For more question, please contact Researcher, Amina Floberg, amina.floberg@academicsearch.se. You apply by clicking on the ”Apply now” button below, where you enter your personal details, enclose CV and cover letter written in English. All information is handled confidentially in accordance with Academic Search Integrity Policy as well as the new data protection act, GDPR. This means that we can only process applications coming through the applications system. Thank you for your understanding.

Academic Search International is one of Scandinavia’s most merited companies within Executive Search & Interim Management. Our focus is people with documented manager- and specialist competences. We have close collaborations with national and international companies with strong brands and purpose. Our mission is to unite the best qualified candidates with the toughest challenges at the most interesting companies in Sweden. Our values are KNOWLEDGE, ENGAGEMENT, RESPONSIBILITY and COLLABORATION. Through these values, we make a difference in all our relationships. www.academicsearch.se